+1(713) 364-9198 +1(713) 364-9198 info@dntoptics.com info@dntoptics.com

Expert Support, Every Step

Pre-Sales
Consultation

For product inquiries, purchase assistance, and order support, trained specialists provide guidance across thermal imaging, digital night vision, and real-world shooting applications.

One-on-One
Technical Support

From installation to complex field use, one-on-one technical support ensures reliable performance and confident operation.

Meet the People Who Support You

Meet the People
Who Support You

Hunter

Customer Service Representative

I am Hunter, a customer service representative at the DNT Optics Houston HQ. With over 10 years of experience in the firearms industry and a lifelong background in hunting, I bring practical knowledge and insight to every customer interaction. I strive to raise the standard in the industry by delivering honest guidance, and a commitment to excellence in every experience.

Glenn

Assistant Director of Customer Service

I am Glenn, Assistant Director for the CSR team at DNT Optics. I have a lifetime of hunting experience, paired with 5 years of thermal and night vision experience from a hobby and professional standpoint within the Firearms industry. I bring a step-by-step approach and create user guides and procedures to better assist customer interactions and establish a knowledge base for our users, drawn from in field experience and observations from day-to-day interactions. My intent is to set DNT apart from competitors by raising the standard in customer service and offering no strings attached support as a genuine user of our products.

Lauren

Customer Service Representative

I am Lauren, a customer service representative for the DNT optics team. I have always had a passion for females in the firearms industry who are looking to improve their skills as well educating others who are just starting out, that be on pistols or ARs. Driven by passion and determination to set the standard for others willing to learn and experience what is best fitted for them and their needs.

Warranty & Protection

Comprehensive warranty coverage delivers long-term reliability and peace of mind, supported by our service team at our headquarters in Houston, Texas.

How We Support You Behind the Scenes

Behind every warranty claim is a dedicated team and a proven process focused on restoring performance, not just fixing issues.

Take a look inside how products are inspected, serviced, and validated before returning to the field.

How We Support You
Behind the Scenes

Behind every warranty claim is a dedicated team and a proven process focused on restoring performance, not just fixing issues.

Take a look inside how products are inspected, serviced, and validated before returning to the field.

Nick

Product Specialist

I am Nick, a Product Specialist for DNT Optics. My experience in the firearm industry coupled with my passion for night vision helps to improve our products. I love to help and educate our customers about our products so they can go out and enjoy seeing in the dark.

Bill

RMA Customer Experience Manager

I am Bill, the RMA Customer Experience Manager. My role is to work between our customers, our RMA department, and customer service. Essentially, I can be the glue, I can be the oil, I can be the grease. It all depends on what’s needed.

Jason

RMA Quality Control Coordinator

I am Jason, the RMA Quality Control Coordinator responsible for managing the intake, inspection, and quality validation processes. As a fellow hunter and DNT Optics user, I am committed to providing the high-quality service and equipment reliability you expect.

Field Experience Behind Every Answer

We all started as amateurs, facing the same learning curve. That’s why we formed DNT Pro Staff, a group of experienced users who actively operate in real hunting and shooting environments. For complex setups and operational questions, they share practical insights drawn directly from real field experience.

Jerry A. Mitchell

Army Veteran

"Throughout my career, I've always valued reliability and performance in every tool I use. I really enjoy the clarity and the ability."

Ryan Mareno

DNT Pro Staff Manager

"We don’t just talk about gear; we rely on it. I'm proud to represent a company that delivers real-world performance for real-world hunters."

Hassle-Free Warranty Lifetime for traditional optics;
3-5 years for digital scopes
Fast Delivery In-stock items ship via
UPS/USPS in 2-3 days
Easy Returns 30-day return & exchange
100% Secure Shopping Trusted payment options;
4 interest-free payments with sezzle!
Premium Support Tel: +1(713) 364-9198
Email: info@dntoptics.com